Last updated: 7 September 2026
Falcon Optics respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, store and disclose personal information when you visit or use our website, make a purchase, contact us, or otherwise interact with Falcon Optics Australia.
1. Who We Are
Falcon Optics is the authorised Australian distributor for Falcon Optics thermal and night vision optics.
In this Privacy Policy, references to “Falcon Optics “, “we”, “us” or “our” mean Falcon Optics and the relevant business entity operating this website.
2. Information We Collect
We may collect personal information that you provide to us when you:
- Create an account or place an order
- Make an enquiry or contact our customer service team
- Subscribe to our mailing list or marketing communications
- Request a return, exchange or warranty service
- Participate in a promotion or competition
- Submit information through our website
- Interact with us through social media or other online platforms
Depending on how you interact with us, the information we collect may include:
- Your name
- Billing and delivery address
- Email address
- Telephone or mobile number
- Order and purchase information
- Payment and transaction information
- Customer service and correspondence records
- Information you provide when requesting a return, exchange or warranty
- Other information you voluntarily provide to us
We do not generally collect sensitive personal information unless it is reasonably necessary for a particular purpose and permitted by applicable law.
3. Information Collected Automatically
When you visit our website, certain information may be collected automatically. This may include:
- IP address
- Browser type and device information
- Operating system
- Pages visited and website interactions
- Date and time of visits
- Referring website or source
- General geographic information
- Information collected through cookies and similar technologies
This information may be used to help us operate, maintain and improve our website and understand how visitors use our services.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, improve your browsing experience, analyse website traffic and support marketing activities.
You can generally adjust your browser settings to refuse or restrict